Shipping Policy

At Mazustee, we are committed to delivering your orders safely, promptly, and with care. Below is everything you need to know about our shipping process:

1. Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation.
• You will receive a notification once your order has been shipped, along with a tracking number.

2. Shipping Rates & Delivery Estimates

We offer both domestic and international shipping.

• Domestic Shipping (within [insert country]):
  • Standard Shipping: 3–5 business days
  • Express Shipping: 1–2 business days (additional cost)
• International Shipping:
  • Standard International: 5–14 business days (varies by location)
  • Shipping fees and estimated delivery times will be calculated at checkout.

Please note: Delivery times are estimates and may vary due to customs or carrier delays.

3. Shipping Carriers

We work with trusted carriers such as [insert carriers, e.g., DHL, FedEx, UPS, or national postal services] to ensure your packages arrive on time and in great condition.

4. Order Tracking

Once your order is shipped, you’ll receive an email with a tracking number. You can use it to check the status of your delivery anytime.

5. Customs, Duties & Taxes (for International Orders)

• Mazustee is not responsible for any customs fees, duties, or taxes that may apply to international shipments. These charges are the responsibility of the customer.
• We recommend checking with your local customs office for more information.

6. Lost or Damaged Packages

If your order arrives damaged or appears to be lost, please contact us immediately at [insert contact email]. We will work with you to resolve the issue as quickly as possible.

7. Incorrect Shipping Information

Please ensure all shipping details are correct before submitting your order. We are not responsible for delays or losses due to incorrect or incomplete addresses.

8. Questions?

If you have any questions or concerns about your shipment, feel free to contact our support team at:
📧 [insert email]
📞 [insert phone number, if any]

Let me know if you’d like this tailored for a specific country or if you also need a Returns & Refunds Policy!